Feedback From Our Colleagues

'I chose to work for Lakeside because I wanted to make a difference. All the members of the team; from doctors, nurses, admin and reception staff work so very hard to help people. I am very proud to be a team member. They are totally amazing people. Everyone has made me feel very welcome- it's the best work family ever!'
Jane, Patient Services Advisor

‘It has been a really interesting and varied career and I have seen every aspect of a GP surgery. When starting as a school leaver I never imagined that I would still be working here so many years later, but it is all about the patients at the end of the day.’ 
Theresa, admin roles over a 36-year career.

‘I am super-happy in my job and like the fact that no two days are the same and we have a variety of tasks that we share.'  
Kelly, Administrative Team

'You are never bored or clock watching. I love the hustle and bustle, being on the ground and in the thick of it. I just like to get on and see the job done. I have had a lot of roles, most recently as Patient Services then Operations and Compliance Manager and have been supported by very experienced mentors and managers.’ 
Lyndsay, Practice Manager

‘I'm always up for a challenge. It's great to see the team thriving and staff being upskilled. We are a good team and I am proud to work here. All we are trying to do is help as many people as much as we can.' 
Becky, Patient Services Manager

'You get the chance to see and get to know so many different patients. The team have been very welcoming, good at information sharing and showing me the ways of working and I am definitely enjoying it.'   
Mags, GP Assistant

‘It is a really good nursing team, everyone works really hard and helps each other out and I have been welcomed into the team. Working here has really opened my eyes to the scope of work that is involved in General Practice Nursing. Coming here has been a really good move for me, with lots of opportunities to develop and make a difference.'  
Holly, Lead Nurse

‘It is really important to work together as a team, doing something good for our patients and community. I have always been supported and everyone is helpful and kind. It is a pleasure to work with these teams which work hard and make such a difference to our patients and their health outcomes.' 
Orshi, Primary Care Network Operations Team Lead

‘I love coaching and motivating people, whether that is patients or team members, so I am looking forward to encouraging our Wellbeing teams and helping them develop the skills that they need to progress.  I feel really passionate about giving proper care for patients and I really want to advocate that.'
Kareema, Personalised Care Manager, Primary Care Networks

‘I thought this role would be me to a 'T' and, from the minute I joined, I fitted right in. The team have been so welcoming, encouraging and supportive. The team works incredibly hard and it is a breath of fresh air that they work collaboratively. I went on my gut instinct when I joined and I haven't regretted that decision.'
Sally, Patient Services Manager

'Our nurses are experienced and committed so it is about asking them what additional systems or training they would like in order to make the most of their skills. I want to lead a full nursing team where everyone is happy and developed to their full potential. New team members bring a range of experience, a different outlook and new ideas, all of which are important as we aim to continue with positivity and professionalism.'
Bev, Lead Nurse

‘I have felt so welcomed at Lakeside ever since joining. There is such a strong team spirit amongst all the staff with patient care at the heart of it all.’
GP Partner

‘Several of my friends are already Partners here, and they were instrumental in encouraging me to join them. Their enthusiasm, along with the friendly and supportive environment at Lakeside, made my decision easy.’
GP Partner