The receptionist was brilliant, polite and accommodating at late notice. The wait was short even for an emergency appointment, and the doctor was so reassuring - she really took the time to check my little boy over. Her advice was very practical and has helped no end. Due to increasing pressures and high demand our last surgery didn't have the time for that. However, she MADE time, even though she was clearly busy and had many patients to see. I left feeling relieved and content and my little boy can breathe easier already. Thank you.